Refund policy

Returns or refunds
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace or refund items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 129 W Woodland Dr, Sanford FL 32773-5708, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 129 W Woodland Dr, Sanford FL 32773-5708, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Orders over $14 from will be shipped with tracking, Otherwise: Orders will be shipped economy/standard or first class 2-10 day shipping (NO TRACKING and no planting instructions to keep seed costs to the buyer low), in a ziplock baggie. Our goal is to save you money on quality seeds. We are responsible sellers, and we make sure our buyers are well taken care of. Shipped within 2 business days after payment. We are a seller that caters to experienced gardeners. (germination and plant care information is readily available online, but if you can’t find germinating and care instructions, please feel free to message us). Most of our listings include germination instructions, so we do not ship growing instructions. Multiple orders of a single item will be combined into 1 ziplock. We are not responsible for buyer germination success, seeds have been tested. Seed count is approximate, and packaged by weight. We are not responsible for any seed born diseases or other unforeseen organism effects on seeds or germination thereof. Seeds vary in size, weight is exact, and based upon empirical count, quantity is estimated. Liability of seller is limited to the cost of the item(s).